Refund & Cancellation Policy
Effective Date: 18/12/2025
At MarketToolHub (“we”, “us”, “our”), we strive to provide high-quality analytical tools, indicators, and educational services. This Refund & Cancellation Policy explains the terms under which refunds or cancellations may be considered.
1. Digital Products & Services
MarketToolHub primarily offers digital products and services, including:
Market analysis tools
Trading indicators
AI-based analytical insights
Educational and training content
Once access to a digital product or service is granted, it is generally non-returnable.
2. Refund Eligibility
Refunds may be considered only under the following conditions:
The service was not delivered due to a technical error from our side
Payment was successfully completed but access to the purchased service was not provided
Duplicate payment was made for the same service
Refund requests must be submitted within 7 days of the transaction date.
3. Non-Refundable Cases
Refunds will not be provided in the following cases:
Change of mind after purchase
Lack of trading success or financial loss
Misunderstanding of product features
Partial usage of services
Failure to read product descriptions or terms before purchase
Market-related losses or dissatisfaction with analytical outcomes
Trading involves risk, and MarketToolHub does not guarantee profits.
4. Cancellation Policy
Since most services are delivered instantly upon payment, cancellation after purchase is generally not possible.
If a subscription or time-based service is offered:
Cancellation requests must be made before the service period begins
Once the service has started, cancellation may not be eligible for a refund
5. Refund Process
To request a refund, please contact us at:
Include the following details:
Registered email address
Transaction ID / Payment reference
Reason for refund request
If approved, refunds will be processed to the original payment method within 7–10 business days, depending on the payment gateway and bank policies.
6. Payment Gateway Handling
Payments are processed through secure third-party payment gateways (such as Razorpay,cashfree).
MarketToolHub does not store or process sensitive payment information directly.
Any processing delays caused by banks or payment providers are beyond our control.
Payment beneficiary name: Pallavi Walmik Vinchu
7. Changes to This Policy
MarketToolHub reserves the right to modify this Refund & Cancellation Policy at any time.
Updates will be posted on this page, and continued use of our services constitutes acceptance of the revised policy.
8. Contact Information
For any questions regarding refunds or cancellations, please contact:
Contact
Reach out anytime via email or WhatsApp.
Email:
support@markettoolhub.com
+919730898759
MarketToolHub provides market analysis tools and educational content only. We are not SEBI-registered advisors and do not offer investment or trading advice. Trading involves risk. Users are solely responsible for their decisions.
⚠️ Disclaimer
MarketToolHub is an ISO 9001:2015 Certified | MSME Registered | Training by NSE Academy–Certified Trainer






